Return Policy

Return Policy

**Return & Refund Policy**
Effective Date: 12 March 2025

At **Maclister.com**, we strive to provide high-quality digital products, including website templates, themes, and e-commerce solutions. Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

## **1. Eligibility for Returns & Refunds**
Since our products are digital and instantly delivered, we generally do not offer returns or refunds. However, we understand that issues may arise, and we consider refund requests under the following circumstances:

- The product was **not delivered** due to a technical error on our end.
- The product is **significantly different** from its description or demo.
- There is a **major technical issue** that we are unable to resolve within a reasonable timeframe.

## **2. Non-Refundable Situations**
We do not offer refunds under the following conditions:

- **Change of mind** after purchase.
- Lack of **technical knowledge** to use the product.
- The product does not meet **personal expectations**, but functions as described.
- The request is made **after 7 days** from the date of purchase.

## **3. How to Request a Refund**
If you believe you are eligible for a refund, please follow these steps:

1. **Contact Us** at [your support email] with your Order ID and a detailed description of the issue.
2. Our team will **review your request** within 3-5 business days.
3. If approved, your refund will be processed within **7-10 business days** to the original payment method.

## **4. Product Exchanges**
In certain cases, we may offer a product exchange instead of a refund. If you face issues with a purchased product, we may provide an alternative solution.

## **5. Contact Us**
For any refund-related inquiries, reach out to our support team at:

πŸ“§ Email: [your support email]
πŸ“ž Phone: [your contact number]
🌐 Website: [Maclister.com]

By purchasing from **Maclister.com**, you agree to this Return & Refund Policy. We reserve the right to modify this policy at any time without prior notice.